Create a delightful support experience for customers on a smartphone through an interplay of voice, text and on-the-call actions.
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Don't limit yourself to voice, when customers are calling you from their smartphone
Manage your demand peaks and unexpected surges more efficiently
Send your customers updates on waiting time, their queue number and when you will call back
Let customers book a time for a call so you can spread your demand peaks
Share a web menu and direct customers to the right place or person faster
Transform voicemail into text on your chat platform and call back with context or resolve offline
Reduce inbound call volume and make your customers happy
We built Cordless to work with your existing tools
Former BCG consultant and early employee at Monzo bank. She has a mix of commercial and product experience. As the Head of Scaling Operations, she played a key role in building Customer support team at Monzo and scaling it to support over 3 million customers.
A software engineer with over 12 years of experience. She has a proven track record in development of anything from landing pages to high-load distributed systems and leadership. She built Monzo's telephony system and scaled the internal product team to over 20 people.